vWorker - Project Quality
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Project Listing Process
vWorker has the most sophisticated project listing process that I’ve ever come across. Some of the freelancing marketplaces have intelligent forms that help guide clients through the process of filling out a new project listing, but vWorker’s is a step above in terms of the features that it provides to help clients craft sensible proposals that make it easier for contractors to bid.
One noteworthy feature is the “legal protections” box that is automatically filled out with standard contract terms when you choose a project work category. These are tailored to the type of project, so a project about programming will mention policies and rules related to software development, while a design project contains different guidelines. This feature encourages consistency for contractors in terms of the legalese they need to agree to before starting work, and aids in the mediation/arbitration process if that becomes necessary.
There are also smart touches that really reflect sound business sense. For example, if you select a project in a writing category, a message will appear suggesting that you check off the box requesting only native English speakers. There’s also a field where you can specify a timeframe within which you want the work done. Right under that is an explicit warning from the site that most workers tend to underestimate projects, and a suggestion to be deliberately conservative in making timeframe estimates. You never see anything like that on other sites!
vWorker is the only freelancing site I’m aware of that even includes “wizards” to help clients clearly specify what they want done on certain types of projects. The site will actually walk the client through a set of questions and then post the answers right in the project listing.
I discuss all of this in more detail when I look at the project and bidding process. This includes a description of other unique vWorker features such as the Expert Guarantee, and of course, also some criticisms of aspects of the project listing process that I’m not too fond of. For example, vWorker has the same problem as many of its peers in not making clear at posting time what sorts of projects are illegal. Disallowed projects will get caught during screening, but it would be best if they were spelled out in advance. I also don’t like having advanced project options hidden by default. It’s too easy for clients to miss them if they don’t think to click the box next to “Advanced project options”, which increases the chances of an inaccurate posting.
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Last Site Update: May 18, 2011
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