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Table Of Contents  The Online Freelancing Guide
 >  An Analysis and Review of Popular Online Freelancing Marketplace Sites
      >  Freelancer.com (Formerly GetAFreelancer.com) - Analysis and Review

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Freelancer.com - Dispute Resolution and Arbitration
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Freelancer.com - Feedback System
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Freelancer.com - Web Site Design, Features, Interfaces and Ease of Use
(Page 1 of 3)

Freelancer.com has the sort of professionally-developed site that you’d expect from a large company with revenues in the eight figures. It looks nice and generally works well. Like the site’s policies and general operation, the emphasis here is on simplicity, and there aren’t as many nifty features, nor as much “eye candy” as on other sites—something that I, at least, consider an advantage. The site does tend to be rather slow at times, though.

Accessibility

Freelancer.com is usable with standard graphical browsers such as Internet Explorer or Firefox. It does use Javascript for some of its features, such as pop-up help balloons on some pages, and the feature that shows a short description of a project on the project search results page. However, to the credit of its designers, it is possible to scan project listings using a text-only browser. I would assume that this bodes well for the site’s usability on mobile devices, but I don’t have one that I can test with.

Freelancer.com offers an RSS feed for project listings, which would help freelancers see new project opportunities on a variety of platforms. Unfortunately, it is extremely spartan, showing only the name, date and a short description of each project, with no other key statistics (budget range, number of bids, etc.)

Profile and Portfolio

Users of the site can change their Freelancer.com profile by clicking “My Profile” from the top menu bar, or by hovering over that item and choosing one of the menu options that appears below it. The option “View External Profile” is a nice feature that shows how your profile appears to other users.

Profiles include the following information:

  • Name and company name.

  • Address and phone number (not shown to others).

  • Qualifications (see below for more).

  • Credentials (education, certificates and awards, professional licenses and references).

  • Summary of work history (employer and worker feedback rating numbers, and links to recently won and lost projects).

The qualifications section is the heart of the profile. Most of the page is taken up by check­boxes where contractors can select the work categories where they have expertise; these dictate which projects the user is allowed to bid on. There is space near the bottom where users can also enter keywords, a summary of their focus or professional interests, and a free-format text description of themselves.

Freelancer.com has a portfolio feature, but it is only available to gold members—yet another weird business decision by the company, as far as I am concerned. I cannot see anyone deciding to become a gold member on this basis: if someone wants to be a gold member they will do it for other reasons (usually, more bids and a lower transaction fee). Yet by making this a gold member perq, Freelancer.com has diminished its importance and usefulness. Clients won’t tend to look for profiles if they know that most of their bidders won’t have them.


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Freelancer.com - Dispute Resolution and Arbitration
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Pages in Current Topic/Section
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23
Next Page
Freelancer.com - Feedback System
Next Topic/Section

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Last Site Update: October 21, 2011

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