Please Whitelist This Site?
I know everyone hates ads. But please understand that I am providing premium content for free that takes hundreds of hours of time to research and write. I don't want to go to a pay-only model like some sites, but when more and more people block ads, I end up working for free. And I have a family to support, just like you. :)
Please think about the value you get from this free site, and consider adding it to the whitelist for Adblock. To do so, just open the Adblock menu and select "Disable on freelancingguide.net". Or go to the Tools menu and select "Adblock Plus Preferences...". Then click "Add Filter..." at the bottom, and add this string: "@@||freelancingguide.net^$document". Then just click OK.
Thanks for your understanding!
Sincerely, Charles Kozierok
Author and Publisher, The Online Freelancing Guide
NOTE: Using software to mass-download the site degrades the server and is prohibited. Any such attempts may result in your access to the site being automatically blocked. Please be considerate of other readers -- and my server -- and thank you for your cooperation.
Elance - Feedback System
(Page 5 of 5)
Issues and Problems with Points and Levels
The level system has been the source
of much wringing of hands and gnashing of teeth by contractors ever since
it was introduced. Most of the complaints fall into these main categories:
- Calculation Transparency and Consistency:
The lack of clarity about how points are calculated protects against
manipulation, but also makes the system a “black box”. This
decision makes it hard for contractors to understand what sometimes seem
like arbitrary changes in their point totals or level number over time.
- Emphasis on Volume: Many clients assess
provider quality on the basis of their level number, not realizing that
level heavily factors project dollar volume into its equation. The system
is designed to favor bigger providers (usually companies) over individual
- Applicability of Specific Metrics: Various
contractors take issue with some of the specific metrics that Elance
chose to include in its assessment. Arguments can easily be made against
the value of a metric like “earnings per client” or repeat
clients—some types of work are much more likely to have repeat
clients than others, and some people work on larger projects than others.
The merits of marking up providers based on what’s in their profiles
is also suspect.
I think some of these complaints have
merit, but some fail to take into account the realities of the business
world. For example, Elance favors larger providers both because they
make more money off them, and because many clients feel more comfortable
with businesses than individuals. Yes, this is arguably unfair to smaller
providers, but unfortunately, that’s life.
On the whole, the level system represents
an ambitious effort to try to come up with a single number that represents
a contractor’s overall value. While it may fail to hit the mark
perfectly, I think it mostly does a reasonable job. Critics who would
do away with levels must consider the alternatives: there has to be some
way that providers are ranked, after all. Most of the people who dislike
the level system also take issue with the numeric feedback ranking system
and with using total dollar volume to rank contractors, and that doesn’t
leave much else.
|If you find The Online Freelancing Guide useful, please consider making a small Paypal donation to help the site, using one of the buttons below. You can also donate a custom amount using the far right button (not less than $1 please, or PayPal gets most/all of your money!) Thanks for your support -- it's hard to make a living writing free material these days.|
Table Of Contents - Contact Us
The Online Freelancing Guide (http://www.FreelancingGuide.net)
Last Site Update: December 13, 2011
© Copyright 2001-2011 Charles M. Kozierok. All Rights Reserved.
Not responsible for any loss resulting from the use of this site.