Elance - Escrow Services, Work Tracking Systems and Payment Guarantees
(Page 4 of 4)
The Elance Hourly Work Guarantee
The “carrot” that Elance offers to providers in exchange for using the Work View software is a guarantee that they will be paid for hours worked, as long as Elance’s policies and procedures for hourly projects are followed. The contractor must use the Elance Tracker software with Work View turned on for all work billed. Screenshots taken by the software must not be deleted, and must show that the work being done was directly relevant to the project.
Unlike the Fixed Price Work Guarantee, the Hourly Work Guarantee actually lives up to its name. As long as the contractor ensures that the “I”s are dotted and the “T”s are crossed, Elance will guarantee that he or she gets paid.
There are a couple of caveats, of course. First, it is possible for a client to dispute time that the contractor has billed, in which case Elance will review the screenshots taken by Work View, along with other information, to decide if the work time should be rejected. Second, Elance will only guarantee payment at a rate up to the contractor’s “usual hourly rate”—so if you made an average of $15 an hour in your last several jobs, Elance won’t pay you $25 an hour on a project where you are trying to use the guarantee.
This guarantee also doesn’t cover miscellaneous or bonus payments, or payments made for time billed without Work View screenshots. Note also that dispute resolution can still come into play if the client has an issue with the quality of the work performed (as opposed to the quantity). This is unlike oDesk and vWorker, where clients can only dispute hours worked, not the quality of work done or the productivity of work accomplished during the hours billed.
Home - Table Of Contents - Contact Us
The Online Freelancing Guide (http://www.FreelancingGuide.net)
Last Site Update: December 13, 2011
© Copyright 2001-2011 Charles M. Kozierok. All Rights Reserved.
Not responsible for any loss resulting from the use of this site.